The hotel is located on the Riviera Mayan about 15 minutes north of Playa del Carmen, with its restaurants, bars, exciting nightlife and shopping opportunities. Links to public transport can be found 15 minutes from the hotel. The hotel is located on the beachfront overlooking the azure waters of Mexico's beautiful Mayan Riviera. Cancún International Airport is 35 min away.
Guests have a choice of 979 rooms and 56 suites located in two 3-storey buildings with lifts. The friendly staff at the reception desk in the lobby are happy to answer any questions. A cloakroom, safe, currency exchange service and cash machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the resort feature a playground and a lovely garden. Additional amenities include a newspaper stand and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, room service, a laundry service, a hairdresser, a coin-operated laundry, a hotel doctor and a hotel shuttle bus. Travellers with bicycles can make use of the on-site bicycle storage area.
Air conditioning and a fan ensure that rooms maintain comfortable temperatures. Guests can relax and enjoy partial sea views from the balcony or private terrace of some rooms. Most units have a sea view. Rooms have a double bed or a king-size bed. Children's beds can be requested for younger guests. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a flatscreen television with cable channels, a radio, an alarm clock and WiFi (for a fee) are provided as well. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer and a vanity mirror are provided. Wheelchair-friendly rooms can be booked. The complex has family rooms and non-smoking rooms.
Whether in need of rest and relaxation or more activity, guests can swim a few lengths of one of the 3 outdoor pools, while children have a special swimming area just for them. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub (for a fee). Sun loungers and parasols are available on the sun terrace. The resort offers outdoor sports, including tennis, beach volleyball, volleyball, archery and horse riding. Fishing is organised by third-party operators. A number of sports are available, including water sports such as windsurfing, kayaking, snorkelling and aquafit. For a fee, guests can also enjoy water skiing, jet skiing, motorboat rides, sailing, catamaraning and diving. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, yoga, callisthenics and aerobics. The resort offers a range of facilities in the wellness area. Options include massage treatments and, for an additional fee, a spa, a sauna, a steam bath and a solarium. An entertainment programme for adults and children ensures that guests have plenty to see and do during their stay. Copyright GIATA 2004 - 2019. Multilingual, powered by www.giata.com for client no. 124971
Various dining options are available, including a dining room, a breakfast room, a café, a bar and a pub. Guests can dine in 6 restaurants, which have air conditioning and high chairs as well as smoking and non-smoking areas. Catering options include bed and breakfast, full board and all-inclusive. All-inclusive holidaymakers enjoy special extras like snacks, in addition to a rich selection of imported alcoholic and non-alcoholic beverages, house brands and a complimentary minibar. A continental breakfast buffet guarantees a great start to the day. Lunch (as a buffet) and dinner (a buffet, à la carte and a set menu) offer something for everyone. Special culinary options, such as diet meals, are also available.
The following credit cards are accepted at the resort: American Express, VISA, Diners Club and MasterCard.
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